One of the most common issues I see as a property maintenance professional is people waiting too long to call for help with appliance repair. They try to fix things themselves, or they ignore the warning signs, and what could have been a $150 repair becomes a $1,500 replacement.
After years of working on appliances in the field, here's what I've learned: understanding when to repair and when to replace is key. And sometimes, you need a professional from day one.
Refrigerator Problems: The Most Common Calls
Refrigerators are the appliances I repair most often, and for good reason—they run 24/7, 365 days a year.
Not Cooling Properly
This is usually one of these issues:
- Dirty condenser coils: Located either on the back or bottom of your fridge, these coils dissipate heat. When they're covered in dust and pet hair, the compressor works overtime and eventually fails. Clean them annually with a coil brush or vacuum.
- Faulty door gasket: The rubber seal around your fridge door should create an airtight seal. If it's cracked, torn, or worn, cold air escapes and your fridge works harder. Easy test: close a dollar bill in the door—if it slides out easily, replace the gasket.
- Failed compressor: This is the heart of your refrigerator. If it's making weird clicking sounds or not running at all, you need a professional. compressors are expensive to replace, so weigh the age of your refrigerator.
Water Leaking Onto the Floor
Usually caused by a clogged defrost drain. This is the tube that drains water from the defrost cycle—over time, it can get clogged with ice, food particles, or debris. You can often clear it yourself with a turkey baster of warm water or a pipe cleaner. But if it keeps clogging, there's likely a deeper issue.
When to Replace vs. Repair
Here's my rule of thumb: if the repair will cost more than half the price of a new refrigerator, replace it. Modern refrigerators are more energy-efficient, so the savings on your electric bill might make up the difference anyway.
If your fridge is over 15 years old and needs a major repair, seriously consider replacement. The average lifespan of a refrigerator is 10-15 years, and after that, you're on borrowed time with one repair after another.
Washing Machine Issues
On an island with hard water, washing machines take a beating. The mineral buildup shortens the life of hoses, valves, and internal components.
Won't Drain or Spin
This is usually one of three things:
- Clogged drain pump filter: Most machines have a filter near the drain pump that catches lint, coins, and debris. Clean it out every few months.
- Failed drain pump: If your machine fills and tumbles but doesn't drain, the pump is likely bad. This is a repair for a professional.
- Drive belt issues: On older machines, a stretched or broken belt can prevent spinning.
Shaking and Walking
If your washing machine is moving across the floor during the spin cycle, it's usually because:
- Loose or broken suspension rods
- Unlevel flooring
- Overloaded (don't overload!)
- Concrete laundry tub needs adjustment
Dryer Problems: Fire Hazard Warning
Clothes dryers cause thousands of fires every year. Please, please, please keep your dryer safe:
Not Heating
Before calling a pro, check these yourself:
- Is the dryer vent clogged with lint? (This is the #1 cause of dryer fires)
- Is the thermal fuse blown? (Often caused by a vent clog)
- Is the heating element damaged?
Takes Too Long to Dry Clothes
Usually a vent issue. Pull the dryer out, disconnect the vent, and see how much air comes through. If it's weak, your vent is clogged. This is a serious fire hazard—clean your vent at least once a year, more if you have a large household.
Ovens and Ranges: Cooking Problems
Not Heating to Temperature
If your oven isn't reaching the set temperature, it could be:
- A faulty temperature sensor
- Malfunctioning igniter (gas ovens)
- Failed heating element (electric ovens)
You can test with an oven thermometer—if it's off by more than 25 degrees, call a pro.
Gas Smell When Cooking
This is an emergency. If you smell gas when your oven is on, turn it off immediately, open windows, and leave the house. Then call us and your gas company. This is not a DIY situation.
Dishwasher: Common Complaints
Not Cleaning Dishes
Usually this means:
- Clogged spray arms (clean the holes with a toothpick)
- Dirty door gasket preventing proper seal
- Using the wrong detergent
- Water temperature too low (should be at least 120°F)
Not Draining
Check the filter basket first—it's usually at the bottom of the dishwasher. If it's clean and it still won't drain, you likely have a drain pump issue.
When to Call a Professional
Here's my honest advice: if you're not comfortable working with electricity, gas, or plumbing, call us. These things can kill you.
- Any gas appliance problems
- Electrical issues beyond replacing a lightbulb
- Any repair involving the compressor
- Water heater problems
- If you've tried something and it didn't work
Get It Fixed Right the First Time
Appliance problems don't fix themselves. In fact, they almost always get worse. That weird sound your refrigerator is making today could be a failed compressor next week.
I service all major residential appliance brands, and most repairs can be completed in a single visit.
Call me at (207) 740-7966 or request service online. I'm available year-round when you need help.
Tags: Appliance Repair, Refrigerator Repair, Washer Dryer Repair, Nantucket